I Know What I Mean. Did I Make It Clear?

A real interview moment—and a reminder that every workplace needs better communication. During a recent round of interviews, we asked a question that seemed straightforward: “What would you do if an important piece of equipment went down during your shift?” Several candidates talked about troubleshooting, notifying a manager, and figuring out how to continue working […]
Dear Future Me: Write It Down

There’s a conversation that happens in HR more often than you might think. A manager comes to us with an employee issue. Maybe it’s attendance. Maybe deadlines are being missed. Maybe there’s been an ongoing performance problem that has finally reached the point where something needs to be done. And the manager says: “I’ve talked […]
You’re Doing Everything Right—Until You Find Out You’re Not

Everyday HR issues that can create avoidable risk for good employers. Most employers are not sitting around looking for creative new ways to violate employment laws. They are running businesses. They are taking care of customers, managing employees, solving problems, watching cash flow, making payroll, and trying to get through Thursday without three new emergencies […]
